Warranty Policy

Music King Limited Warranty

This warranty is subject to the following terms and conditions: 

  1. Music King undertakes the warranty of:
    • Music King systems (the "Product") – for a period of twelve (12) months
    • Microphone – for a period of three (3) months
  2. The warranty extends only to local customer and is not assignable or transferable to any subsequent purchase/customer. 
  3. The warranty service is only valid in the Philippines.
  4.  The information has to fill in completely and factually with the company stamp of seller or distributor in order for the warranty to become effective. Otherwise, the warranty will not take effect. 
  5. The warranty does not cover damage resulting from:
    • Normal wear and tear of the equipment; 
    • Usage of equipment other than its normal and customer manner; 
    • Unauthorized disassembly, repair, alteration or modification being carried out; 
    • Misuse, abuse, negligence or accident however caused to product; 
    • Spillage of food or liquid, corrosion, rust or the use of wrong voltage; 
    • Lightning, accident or negligible use; 
    • War, fire, typhoon, flood or earthquake; 
    • Scratches or damage to plastic surface and all the other externally parts that are due to normal customer use; 
    • Connection to a device: (1) not endorsed by Music King; (2) not fit for use with the product. 
  6. All the related cost incidental and incurred thereto (without limitation to spare parts cost, maintenance cost, shipping and delivery, etc.) shall be borne by the Buyer. 
  7. During the warranty period, Music King or its Authorized Service Center will repair, at Music King's option, the product or any relevant parts thereof in the event that the product is found to be defective. The buyer of the product or his/her assignee (“consumer”) shall not be charged (whether for parts, labor or otherwise) for the repair or replacement of a defective product during the warranty period. All the replaced parts, boards or equipment shall become the property of Music King. 
  8. The warranty in respect of a repaired or replaced product/part shall continue until the expiration of the remaining warranty period or ninety (90) days from the date of repair or replacement, whichever is longer. 
  9. Upon request from Music King, the consumer may be required to provide the purchase receipt or other documentation or information in respect of the date and place of purchase. 
  10. The warranty will be null and void in any of the following events:
    • The product serial number, the accessory date code, water indicator or the warranty seal has been removed, erased, defaced, altered or is illegible; 
    • Music King has not been notified by the consumer of the alleged defect or malfunction of the product during the applicable warranty period; 
    • Unauthorized third party inspection and/or repairs.
  11. If the product is returned to service center or Music King after expiration of the warranty period, Music King's normal service policies shall apply and the consumer will be charged accordingly.
    • Music King shall not assume for any other obligation or liability which is not expressly provided in this limited warranty; 
    • All warranty information, product features and specification are subject to change without notice. 
  12. EXCEPT FOR THE EXPRESS WARRANTIES SET FORTH ABOVE, MUSIC KING GRANTS NO OTHER WARRANTIES, EXPRESS OR IMPLIED, BY STATUTE OR OTHERWISE, REGARDING THE PRODUCT, FITNESS FOR ANY PURPOSE OR OTHERWISE. MUSIC KING SHALL NOT BE LIABLE FOR THE LOSS OF USE OF THE PRODUCT, INCONVENIENCE, LOSS OR ANY OTHER CONSEQUENTIAL DAMAGE, ARISING OUT OF THE USE OF, OR INABILITY TO USE THE PRODUCT OR FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY.